Raghavendra Rao, a resident of Streamwood, IL, USA and a senior IT executive with pleasing demeanor and demonstrated ability of steady professional performance. He is a quintessential family man with 2 kids – a son and a daughter and an equally busy working IT spouse. Raghu is a Graduate of Science with a Master’s Degree in Computer Applications from The Osmania University Hyderabad, India. He has acquired professional certifications and management experience in the areas of software development and infrastructure support groups of large global companies in India and US. He started his career handling complex Implementation of Unix/Solaris operating systems, scripting and programming to various infrastructure groups for their mission critical projects. Raghu has over 18+ years of experience majority of it while working for Siemens Healthcare. Prior to Siemens Healthcare; Raghu explored various roles in niche telecom companies in Silicon Valley and Axes Technologies Bangalore India in their development environment division. He retains special interests in managed service and infrastructure technologies and operating systems these days. Raghu is well travelled in India, US and Europe on work and pleasure. For the past 10 years as a manager of his division in Siemens, he led efforts in compliance management, service conceptualization, ITIL based service delivery methods, critical account management, delivery rationalization, team building and talent management while owning cost & utilization targets for MM$ practice handling complex technology offerings in Siemens Healthcare Infrastructure group.